How do I check the P2P order completion rate?

Veröffentlicht am 10. Juli 2025Aktualisiert am 23. Dez. 2025Lesezeit: 4 Min.15

What's the P2P order completion rate?

P2P order completion rate reflects the overall order fulfillment rate of users. A higher completion rate indicates more stable user fulfillment, which helps increase the trust of trading partners. Its calculation method is as follows:

Completion rate = Number of completed orders ÷ (Number of completed orders + Number of cancelled orders)

Note: after 5 transactions with the same merchant on the same day, the 6th transaction onwards will not be counted in the number of transactions or the completion rate.We recommend you read the rule here carefully before engaging in P2P transactions.

How can I check a merchant's completion rate?

On the app

Open the App > select P2P Trading > on the P2P/Buy transaction page, you can view the Completion rate in the orders posted by the merchant, or select Merchant Nickname to enter the merchant's details page for more information.

Access the P2P page via the P2P trading option on the home page

Load the Buy page by selecting Buy, and find the completion rate of the merchant under their name

On the web

Open the official website > select Buy Crypto > P2P/Buy > on the P2P/Buy transaction page, you can view the Completion rate in the order list posted by the merchant, or select the Merchant Nickname to enter the merchant's details page to learn more details about them.

Go to the P2P page and select Buy, then check the completion rate of your preferred merchant.

How can buyers check their completion rate?

On the app

Open the App > Select P2P Trading > select My Profile at the bottom of the P2P page > look for the Total completion rate to view.

Enter into the P2P trading page from the home page

Load the Profile page and find the Completion rate in the Info section

On the web

Open the official website > select Buy Crypto > P2P trading > My profile > look for the Total completion rate to view.

Access the P2P trading page via the Buy crypto option and look for Total completion rate in the My profile section

The difference between "30>day completion rate" and "total completion rate"

Over 30 day completion rate

Total transaction rate

This refers to the percentage of orders a user completed in the past 30 days out of all their orders.

This refers to the percentage of a user's completed orders out of all orders in the past.

Primarily used to provide reference for counterparties.

Used to assess the qualifications of certified merchants or diamond merchants.

Updated at 9 AM the following day.

Real>time updates.