FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Jul 30, 20256,171
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Aug 20, 202514,234
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Aug 27, 2025127,610
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Aug 5, 20254,567
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Aug 28, 202512,744
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Jul 24, 202518,348
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Jun 4, 20255,307
New User Bonus program - Terms and Conditions
Published on Sep 29, 2023Updated on Aug 13, 20259,739
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Jun 7, 2025826
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Jun 18, 202597,960
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Jul 16, 20253,500
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Jul 16, 20252,219
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Jul 14, 202516,050
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Jul 23, 202511,611
OKX wallet FAQ
Published on Aug 24, 2023Updated on Jul 25, 20252,757

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