Be wary of unknown sources: avoid importing private keys into unknown websites or using wallets from unfamiliar sources. Promptly check for malware or viruses if abnormalities are detected. Store your data offline: keep sensitive information like private keys, passwords, and mnemonic phrases confidential. Use physical media as your backup, such as writing on paper and storing it offline.

Important notes before updating or reinstalling: If you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key. If you have created a keyless wallet, before updating or uninstalling the app, kindly ensure that: You can log in to the Exchange account linked to the keyless wallet. You remember the password for your cloud backup.

Receive USDC or USDT sent to your smart wallet and use it to pay others. Easily transfer USDC or USDT from your Pay balance to your Exchange balance and vice-versa. Send USDC or USDT onchain through X Layer, Ethereum, TRON and many other networks. Note: onchain transactions require a network fee to be paid in the network's native crypto.How can I recover my Pay account? You can easily sync your passkeys using a cloud backup through iCloud (iOS) or Google Password Manager (Android).

We support advanced authentication methods, including hardware security keys, to help protect your account. You can use a hardware security key in two main ways:1. Passkey Based Authentication Use your hardware security key to verify your identity during logins and key actions—such as withdrawals—offering an extra layer of security against unauthorized access.

We don't hold onto cash or freeze any payments from the buyer as the payment is made offline — from card to card (or from wallet to wallet). It's technically impossible for us to hold to payments made outside of the OKX platform. We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed?

Shows declared crypto holdings or capital gains from crypto assets Others Issued within the last 3 months Shows evidence of ownership of the unhosted wallet, including the wallet address.

A few tips for successful identity verification: Unable to upload photos in the app First, please check whether your network connection is stable and whether camera permissions are enabled on your phone. If the issue persists, we recommend uninstalling and reinstalling the app (if you use the Web3 Wallet, please back up your seed phrases and private key first), or updating the app to the latest version.

To help you make a better trade, we included an estimated profit and loss as well Adjust your TP according to your preference Similarly, move your SL positioning along the Y-axis to adjust your stop loss Adjust your SL according to your preference For additional tips on setting up TP/SL, visit here and discover more about TP/SL here.

To hide the indicator, select the Hide (Eye) option next to the settings.What are the additional tips? You can apply multiple indicators simultaneously. Simply repeat the process for each indicator. Once you've set up indicators, you can save the chart layout for easy access later. Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.FAQCan I use indicators on all chart types?

However, be mindful that using this feature when there are ample slots available might deter smaller-scale users who wish to try copy trading.What are some tips for using the Minimum copy amount feature? Consider increasing the minimum copy trading amount when slots are nearly full. Decrease the amount when there are fewer copy trading users, allowing more users to join.How do I access the Minimum copy amount feature?

Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off. Android: Open Microsoft Authenticator, select the More button in the upper right corner, select Settings, and toggle Cloud Backup off.Install the authenticator app on a separate device (optional) For added security, install your authenticator app on a device without the OKX app installed.

To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?

Select Add under the TP/SL column Select the Add option under TP/SL to modify the position Modify TP/SL levels: A window will pop up, allowing you to set new TP/SL levels Enter your desired TP/SL price Fill in the TP/SL trigger price before confirming Select Confirm to save the changes Review and confirm: Double-check the modified levels to ensure they're set correctly Confirm your changes by selecting ConfirmWhat are the tips for setting TP/SL?

Note: Other wallet connections are currently not supported on the OKX SG App, please use the Web: https://my.okx.com/en-sg Continue to connect your wallet You can choose to connect via OKX wallet extension You can also choose to connect via other methods If you choose to connect your wallet via WalletConnect, you can scan the QR code or select All Wallets to pick the wallet that you are using.

Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.