FAQ

Getting started

How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Published on Nov 28, 2024Updated on Sep 10, 202512
Do I have to pay taxes on my crypto?
Published on Nov 27, 2024Updated on Nov 17, 20252
How do I turn on the cool-off period?
Published on Nov 27, 2024Updated on Sep 10, 202519
How do I change and reset my chart layout?
Published on Nov 27, 2024Updated on Sep 10, 202516
How do I adjust the color theme of the trading interface?
Published on Nov 27, 2024Updated on Sep 10, 202522
How do I whitelist OKX Emails?
Published on Nov 26, 2024Updated on Sep 8, 202555
Tax Center General FAQ
Published on Nov 25, 2024Updated on Nov 17, 202512
What documents are accepted as proof of sources of funds from decentralized finance?
Published on Nov 12, 2024Updated on Nov 17, 202552
How do I download my account statements?
Published on Nov 6, 2024Updated on Feb 4, 202664
How do I change the chart type?
Published on Nov 5, 2024Updated on Sep 10, 202513
How do I track my assets when trading in Spot and Futures mode?
Published on Oct 23, 2024Updated on Dec 30, 202517
How do I turn on the quick order feature?
Published on Oct 23, 2024Updated on Sep 10, 202514
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Dec 12, 202587
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on Jan 2, 2026648
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on Feb 2, 2026220

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